I have been banned in chat for breaking some of the rules, what can I do?

I have been banned in chat, but honestly I do not know what for

I am offended by some users behavior in chat

Why do I receive no rewards from my friends mining?

I want to change my password (I know my current one)

I requested a password change and never received any e-mail

I never requested any password changes, yet I have received an email

How to set up the 2-step authentication for my account?

I try to enable 2FA but always get Wrong code alert message

I tried to enable 2FA but never received a confirmation email

I want to buy a new phone. How can I link my 2FA to the new phone and new app?

I have lost (broken, hard-reset) my phone out of the blue and I can not generate any new codes. How do I reset the 2FA?

How do I enable e-mail confirmation for my account?

I have tried to verify my e-mail several times, but it is still unverified

What if I initiated a transfer and never received a confirmation link

What if my confirmation link has strange symbols in it and/or leads to an error web page?

What if I initiated a transfer, clicked the link and it said expired?

What if I never wanted to withdraw anything and got the message with confirmation link?

How do I disable e-mail confirmation option for my account?

What if I want to mine on any of previous MinerGate software versions?

How to mine Ethereum Classic with console miner?

How do the confirmation thresholds work and affect my ability to withdraw?

Confirmation thresholds for every currency on MinerGate

I have been mining my currency for several days and my balance in this currency hasnt increased a bit

When I have miners running on several computers, the balance and unconfirmed are both different

What is the difference between PPLNS and PPS rewards methods?

What is the process of getting the rewards on MinerGate?

Why do I sometimes get delayed rewards when using PPLNS method?

I noticed that I have invalid shares, what do I do?

I have a number of bad shares, why do they occur and do I have to worry?

My transaction is pending. What does it mean?

I have made a withdrawal, but the money never arrived. The withdrawals status in MinerGate transaction history is finished.

I have made a transfer to another account, but the coins never reached the recipient. The transfers status in MinerGate transaction history is finished.

I have made a withdrawal (transfer), but never got the money and my transaction has status Failed in MinerGate transaction history

Whats the difference between Withdrawal and Transfer?

How do I make a transfer from one MinerGate account to another?

What is a Freewallet withdrawal? Why Freewallet?

I can not withdraw my funds, always getting a Service is temporarily not available error message. What does it mean?

To connect to MinerGate and start mining Bitcoin Gold with our pool, choose the suitable miner according to your OS and hardware and follow the instructions below. Currently we support EWBF-miner and Claymore miners for BTG.

You can choose EWBF miner for Bitcoin Gold CUDA mining on Windows and Linux.

Unpack the arhive, open the folder and right-click on start.bat, then choose Edit

./miner –server –user YOUR_LOGIN –pass x –port 3257

You will begin mining. To stop the process, enter

Open the console and go to the folder with downloaded ewbf-miner.

3. Open the start.sh file in preferable editor, e.g.

./miner –server m –user YOUR_LOGIN –pass x –port 3257

You will begin mining. To stop the process, enter

Use Claymore if you want to mine Bitcoin Gold on Windows with OpenCL.

Open the folder and right-click on config.txt. Choose Edit and change it as in the example below.

Open the folder and right-click on config.txt. Choose Edit and change it as in the example below.